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call handling
asked in Developers
Handling Call Transfers and Sessions with SessionId of 0Good day all,My company has an integration with RC where we receive call data via telephony webhook and process that dat...
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Dec 19, 2023 at 5:34am
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1
Answer
asked in Users
Incoming Calls not forwarding to all lines set up to answerWe recently added an answering service to our list of phone #'s to forward calls to. When we test call using our of...
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Dec 18, 2023 at 3:52pm
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Answers
asked in Developers
how to mange sessions in werbrtcI do two calls on the same time for conference how would I manage the session of each of them and merge them for confere...
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Dec 18, 2023 at 10:12am
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1
Answer
asked in Users
Holiday Custom Rule Message & RoutingI am referring to this article about custom rules. It seems you can only select one call handling option for custom rule...
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Dec 14, 2023 at 2:17pm
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3
Answers
asked in Developers
incoming call notifications not showing to my other extensionIncoming call notifications not showing to my other extension except one extension in my applications...
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Dec 13, 2023 at 8:16am
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0
Answers
asked in Users
Line goes straight to voicemail with Line Work Hours set to ring to multipleI have an active line for a department. I've set current settings for Work Hours as follows:mon-fri 9-5Welcome Greet...
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Dec 12, 2023 at 8:48am
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3
Answers
asked in Users
Categorize Incomming CallsIs it possible to set up a list of categories so that when a call comes in, the recipient is able either during or after...
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Dec 12, 2023 at 7:10am
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1
Answer
posted in News & Announcements
Set your Call Forwarding Rules for the Holiday‘Tis the season to be jolly and ensure your customers are jolly too! The holidays are just around the corner, and ...
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Dec 11, 2023 at 8:38am
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Answers
posted in Users
Set your Call Forwarding Rules for the Holiday‘Tis the season to be jolly and ensure your customers are jolly too! The holidays are just around the corner, and ...
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Dec 11, 2023 at 8:33am
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0
Answers
asked in Developers
Emulating incomming callHi,I need to emulate incomming calls into ringcentral. Found there was Studio but it looks like it is obsolete. So pleas...
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Dec 3, 2023 at 11:48pm
0 likes
2
Answers
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